W
Waitline
Add-on Module

Transparency Insights

Turn wait time and crowd data into actionable operational insights. Understand patterns, identify peak hours, and track improvements over time.

See Pricing TierAll Demos

Interactive Demo: This dashboard shows realistic mock data to demonstrate the Transparency Insights module. Actual data reflects your facility's metrics.

Demo Dashboard

City General Hospital ER

Avg Wait Time
34min
-12%
Total Visits
1,168
+8%
LWBS Rate
2.1%
-45%
Peak Day
Sat
201 visits

Wait Time Trends

Average
39
minutes
Peak
52
min (Fri)
Low
28
min (Tue)
32 min avg
Mon
28 min avg
Tue
45 min avg
Wed
38 min avg
Thu
52 min avg
Fri
48 min avg
Sat
35 min avg
Sun
Average
Peak (Fri)
Low (Tue)

Peak Hour Heatmap

6am
7am
8am
9am
10am
11am
12pm
1pm
2pm
3pm
4pm
5pm
6pm
7pm
8pm
9pm
10pm
11pm
Low
Medium
High

Before/After Waitline

Avg Wait Time
Before
48 min
After
32 min
33% faster
LWBS Rate
Before
4.2%
After
2.1%
50% reduction
Patient Satisfaction
Before
3.2/5
After
4.1/5
+0.9 improvement
Monthly Complaints
Before
45
After
18
60% reduction

Week-over-Week Improvement

Week 1
52min
Week 2
45min
↓7
Week 3
38min
↓7
Week 4
32min
↓6
38% improvement in 4 weeks
Average wait time decreased from 52 to 32 minutes after implementing transparency.

What You Get

Comprehensive analytics without the complexity. No PHI required.

Wait Time Trends

Daily, weekly, and monthly patterns

Peak Hour Analysis

Identify and prepare for rush periods

Before/After Metrics

Quantify your transparency ROI

Exportable Reports

PDF and CSV for stakeholder meetings

Add Transparency Insights to Your Pilot

Available as an add-on module. Talk to us about bundling.

Book a PilotBack to Demos

Important: Waitline is not medical advice. If you think you're experiencing an emergency, call 911.