ER WAIT TIMES.LIVE.PUBLIC.CONTROLLED.
Launch in 7 days. No EHR integration required. Reduce complaints and LWBS without adding staff burden.
Three Components, One Solution
Everything works together to keep patients informed and staff focused.
Live ER Transparency Board
Real-time wait ranges and reassurance messaging displayed on lobby screens, your website, or anywhere patients look. Includes Crowd Meter Widget.
SMS Updates
Opt-in text notifications reduce anxiety and repeat questions. Patients text START to subscribe. Full compliance built in.
Admin Control Panel
Intuitive dashboard for staff to update wait times, crowd levels, and banners. Changes sync everywhere instantly.
How It Works
Staff Updates Admin
Charge nurse updates wait range and crowd level in seconds.
Displays Sync Instantly
Public board and widget refresh automatically (~15 seconds).
Patients Stay Informed
Reduced anxiety, fewer interruptions, lower LWBS rates.
Expand When Ready
Optional AI-powered modules available after pilot validation.
30–60 Day Pilot Timeline
Low-risk start that naturally converts to subscription when you're ready.
Setup
Configure board, widget, branding
Go Live
Launch with staff training
Iterate
Monitor, adjust, optimize
Convert
Review results → subscription
Built for Healthcare
A focused team with healthcare technology experience, building infrastructure hospitals can trust.
Engineering
Full-Stack Development
Experienced team building HIPAA-aware systems with enterprise-grade infrastructure. Focus on reliability, security, and user experience.
Healthcare Ops Advisory
Clinical Operations
ED operations expertise informing product decisions. Understanding real workflows, pain points, and compliance requirements.
Security & Compliance
Data Protection
Deliberate architecture avoiding PHI complexity. Security-first design with regular assessments and SOC 2 compliant infrastructure.
Infrastructure & Monitoring
DevOps & Reliability
Enterprise cloud infrastructure with proactive monitoring, automated scaling, and rapid incident response capabilities.
Team Credentials
Experience that matters for healthcare
“We build tools that complement your clinical systems — never replace or integrate with them.”
Ready to reduce uncertainty?
See the demos, then book a pilot. No long-term commitment required.
Important: Waitline is not medical advice. If you think you're experiencing an emergency, call 911.